Lefsetz on Amazon Echo

This was not supposed to happen. Apple was supposed to rule the future.
That's right, while pundits were debating the merits and demerits of the Apple Watch, Jony Ive's grasp at immortality, with many fashionable elements but little utility, Jeff Bezos pivoted from his Fire phone debacle and slowly took over the world, foisting upon it a product no one knew they wanted but everyone who owns one can't stop testifying about.
The Fire phone was so last decade. Wherein you overhype something to ubiquity. Steve Jobs perfected that paradigm, to the point we were more interested in watching Apple presentations than going to the movies.
But then Steve Jobs died.
Tech is not the land of corporations, it's the domain of individuals. Otherwise Carly Fiorina and Meg Whitman would have been able to pump up HP. But they couldn't, they're both managers. And we're only interested in innovators.
For a while there Google caught our eye. Not only did its search engine do the impossible, deliver exactly what we were looking for, to the point no one even looks at the second link anymore, the company delivered Gmail and free analytics and...
Then came Google Glass. A product no one wanted paraded by the nerds running this company who were out of touch.
That's the problem with Facebook too, Zuckerberg's a nerd. He doesn't understand human relationships, doesn't realize we enjoy a modicum of privacy, doesn't know how to get along with media powers, wanting to eat their lunch via bullying.
You can argue Jeff Bezos is the same person.
But Bezos has always been ahead of his prey. And despite being a nerd, Bezos is immersed in the world of retail, he knows where the rubber meets the road, he realizes it's all about satiating customers with stuff they want.
Even corporate customers. You may not be aware of AWS, Amazon Web Services, but it's the engine of profit for the company. A new enterprise priced low at the advent, AWS hosts your favorite websites, demonstrating in the modern economy it often doesn't pay to own, but to rent, with the flexibility to grow larger or shrink smaller on a whim. While we're still fighting over access in the music industry, with the artist arguing for ownership, techies realize access is everything, that people don't want to buy, which is why record stores closed and Spotify's got a huge valuation.
And then came Amazon Video. A seemingly unnecessary me-too service in a land of frontrunners known as Netflix and Hulu, Amazon ended up cooking up "Transparent" and "Mozart In The Jungle" and suddenly its Prime members were watching.
Prime... You might consider it a fee for fast delivery, but although profitable Amazon considers it a club. Everybody wants to be a member of an organization, especially one with free perks. That's the M.O. of the future. Get people hooked and keep ladling on features, letting early adopters in for less, incentivizing members to stay attached.
Kind of like the Echo.
We didn't know we wanted voice control in the house. We kept hearing about the internet of things, but we weren't sure what it was about. Furthermore, Siri is so frustrating that many don't even bother to employ it on their phone.
Apple was there first in voice control, but it squandered its lead, it didn't see the opportunities, and now it's floundering.
But Amazon did.
It released the Echo with little fanfare and over the course of its short lifetime, a little over a year, it's become the go-to product of the day. Mobile phones have become commoditized. Apple does realize loyalty is about features/software/club membership, if you use a Samsung you're out of the loop, but if you're a loner so many mobile devices are good enough today.
But there's only one Echo.
Sonos was caught flat-footed. It's laying off workers. It knows the future is voice control.
And competitors are clamoring for market share, Echo will not be alone for long.
But it does have first-mover advantage. And it's the ecosystem that counts. Third parties are lining up to create Echo-compatible apps, to run your thermostat, your lights, your...
So you've got to give Jeff Bezos credit. He's learned from his mistakes and is still a visionary pushing the envelope.
Apple is dead. It will survive for a while on its devices, but they too will ultimately be superseded, as were Palm and BlackBerry before them.
Because there's no there there.
Music broke through because of the moguls, people who invented it along the way. Ahmet Ertegun started Atlantic with money from his dentist and then pivoted from R&B to rock. Bill Graham created the Fillmores and then closed them when they were no longer economically viable. Those growing up working for the man just don't have the same fire or insight, they haven't fought for their lives, they're used to getting a paycheck, they're more interested in ripping off the corporation than expanding it.
But Jeff Bezos is like the Beatles. Staying in the game, always giving us the unexpected.
Not Kanye. Kanye has perfected publicity. In an era where hype means ever less. We're looking for substance, we're looking for you to be one step ahead of the game. That's how we know Spotify's a winner...everybody suing and complaining about it eating their lunch. But Spotify's customers are satisfied, by this enterprise created by an outsider.
Art used to have a hold on this kind of innovation. Before corporations ruled. And the creators are as bad as the despots, they put money first and character second. Whereas the best of the techies know that remuneration comes last.
So wake up and smell the coffee. It's morning in America. One wherein devices our are servants, they will thrill us and make our lives easier.
But they depend upon our input.
What are you gonna tell your Echo to do?
P.S. Ignore the hype about Amazon opening bookstores. Few titles are involved, it's all about getting people to experience their devices and services. Think "To Serve Man," not Barnes & Noble. Amazon isn't interested in selling you a physical book, it wants to own your life!
Source: http://lefsetz.com/wordpress/

eBay's Product Hierarchy & Search Query Issues

It's no secret that browsing eBay by product categories and further refining your search query can be incredibly frustrating. Happy to see that eBay realizes this and is working with listing tools to assist. A few screens and descriptions of changes made by eBay:

Providing these types of tools will ensure better listing creation by sellers which in turn will improve users ability to refine exactly what they are searching for. The quality of listings is only as good as the seller information submitted.

Ad Blocking Inflection Point & Demo

Ad blocking software continues to be debated amongst developers, publishers and users. Usage continues to explode with growth of 41% in 2015 to 198 million users and mobile just starting to impact the number of ads blocked. A majority of the ad blocking is done on Chrome through an extension but most recently the Opera browser released a native ad blocking feature. This means that ad blocking naturally happens on any website with the flip of a switch. Take a look at the demo here: 

Per Adobe, we are only in our infancy with ad blocking. Some of the stats are appalling:

Is this a big deal for publishers and advertisers? Yes. Will we see Chrome release a native ad blocker? No. What's the easiest way out of this for publishers? Push apps serving content outside the browser. This can be an issue as many apps use the internal browsers. What's the easiest way out of this for advertisers? Create compelling, contextual ads and seek to minimize traditional display and text ads on sites.

Source: https://blog.pagefair.com/2015/ad-blocking...

3D Printing Apparel

Despite what everyone says, no one is truly 3D printing apparel just yet. When I say apparel, I am referring to true, textile printing that is similar to the look, touch, feel of fibers we are used to. One company I know of that is close...Electroloom.

Buffet : This Generation Will Live Better Than Parents

It’s an election year, and candidates can’t stop speaking about our country’s problems (which, of course, only they can solve). As a result of this negative drumbeat, many Americans now believe that their children will not live as well as they themselves do.

That view is dead wrong: The babies being born in America today are the luckiest crop in history.

American GDP per capita is now about $56,000. As I mentioned last year that – in real terms – is a staggering six times the amount in 1930, the year I was born, a leap far beyond the wildest dreams of my parents or their contemporaries. U.S. citizens are not intrinsically more intelligent today, nor do they work harder than did Americans in 1930. Rather, they work far more efficiently and thereby produce far more. This all-powerful trend is certain to continue: America’s economic magic remains alive and well.

Some commentators bemoan our current 2% per year growth in real GDP – and, yes, we would all like to see a higher rate. But let’s do some simple math using the much-lamented 2% figure. That rate, we will see, delivers astounding gains.

America’s population is growing about .8% per year (.5% from births minus deaths and .3% from net migration). Thus 2% of overall growth produces about 1.2% of per capita growth. That may not sound impressive. But in a single generation of, say, 25 years, that rate of growth leads to a gain of 34.4% in real GDP per capita. (Compounding’s effects produce the excess over the percentage that would result by simply multiplying 25 x 1.2%.) In turn, that 34.4% gain will produce a staggering $19,000 increase in real GDP per capita for the next generation. Were that to be distributed equally, the gain would be $76,000 annually for a family of four. Today’s politicians need not shed tears for tomorrow’s children.

Indeed, most of today’s children are doing well. All families in my upper middle-class neighborhood regularly enjoy a living standard better than that achieved by John D. Rockefeller Sr. at the time of my birth. His unparalleled fortune couldn’t buy what we now take for granted, whether the field is – to name just a few – transportation, entertainment, communication or medical services. Rockefeller certainly had power and fame; he could not, however, live as well as my neighbors now do.

Though the pie to be shared by the next generation will be far larger than today’s, how it will be divided will remain fiercely contentious. Just as is now the case, there will be struggles for the increased output of goods and services between those people in their productive years and retirees, between the healthy and the infirm, between the inheritors and the Horatio Algers, between investors and workers and, in particular, between those with talents that are valued highly by the marketplace and the equally decent hard-working Americans who lack the skills the market prizes. Clashes of that sort have forever been with us – and will forever continue. Congress will be the battlefield; money and votes will be the weapons. Lobbying will remain a growth industry.

The good news, however, is that even members of the “losing” sides will almost certainly enjoy – as they should – far more goods and services in the future than they have in the past. The quality of their increased bounty will also dramatically improve. Nothing rivals the market system in producing what people want – nor, even more so, in delivering what people don’t yet know they want. My parents, when young, could not envision a television set, nor did I, in my 50s, think I needed a personal computer. Both products, once people saw what they could do, quickly revolutionized their lives. I now spend ten hours a week playing bridge online. And, as I write this letter, “search” is invaluable to me. (I’m not ready for Tinder, however.)

For 240 years it’s been a terrible mistake to bet against America, and now is no time to start. America’s golden goose of commerce and innovation will continue to lay more and larger eggs. America’s social security promises will be honored and perhaps made more generous. And, yes, America’s kids will live far better than their parents did.

Seamless Commerce

Amazon's Dash Replenishment program is arguably the greatest digital commerce invention since one-click purchase. Printers, Washing Machines and other appliances and consumer electronics all have the ability to self monitor their needs and promptly reorder supplies to keep running. The program has all the makings of a convenient, highly profitable subscription service with monthly recurring revenue for Amazon. Why the sudden post? Just today, Amazon and Brita announced the launch of water pitcher filters that reorder filters once approximately 40 gallons of water have been filtered.

The opportunities are endless and the Dash ecosystem is setting Amazon up for years of seamless revenue. 

Source: http://www.theverge.com/2016/2/29/11131150...

Why Instagram Advertising Is So Successful

Recently came across headlines about how Instagram already has more advertisers than Twitter. I believe there are a few reasons:

  1. First and foremost, Instagram as a platform is HOT. It has growth in users and engagement with ads disguised as user content.
  2. Dedicated Audience - Facebook has a massive audience that most advertisers are already seeking. By incorporating Instagram into current Facebook advertising accounts, Facebook has added an additional channel with which to advertise on. The deliberate, meticulous, slow moving rollout of Instagram within Facebook as opposed to outside of Facebook was a savvy one. 
  3. Ease of Setup & Refinement - The ease with which marketers can setup an advertising campaign ranging from $1 to $1,000,000 is unmatched. Whether devising advertising campaigns as Analyst or a CMO, anyone can do it.

Here are some screens taking you through the process to show you how easy it really is:

As you can see from the above, integration of Instagram within Facebook Ads Manager is seamless and screams for your attention and $. Leveraging the large network of users and advertisers within an already captive network is why ad dollars continue to shift to Facebook. Look for a similar setup once they "light up" WhatsApp and Facebook Messenger with ads. 

Retail Recap: Q4 Comp Sales

A handful of retailers have reported Q4 thus far and the overwhelming theme is almost all department stores and outlets had a difficult Q4. Declines in same store sales were reported by Dillards, Macy's and Saks while some of the outlets posted positive sales results year over year. 

Department Store / Outlet Q4 2015 Comp Sales

*Includes license businesses. Excluding license businesses, comp of -4.8%.

Sales are one part of the story. When looking at the gross margin for each sales report, it is evident that many of the retailers drove sales through aggressive price markdowns. 

Department Store / Outlet Q4 2015 Margin Comp (bps)

JC Penney and Marmaxx (TJX) are the only retailers reviewed that grew both sales and profitability on a gross margin basis. Everyone one of the calls outlined a rosier Q1 with Spring starting early. With continued pressure on spending and increased spending on big ticket items like autos and furniture, I can't see how Q1 won't lead to continued troubles for many of the aforementioned retailers. 

VR Adoption for the Masses

Samsung is hellbent on pushing the VR train:

Samsung seems intent on not letting the tech world forget about its mobile VR solution, though, announcing at Mobile World Congress Sunday that pre-orders for its new flagship Galaxy S7 and S7 Edge phones will include a free Gear VR headset.

Gaming is driving the fanatics, social will drive the next wave and mainstream will follow gaming/social. Content that intrigues the mainstream has yet to be created or even thought of. 

Discount & Outlet Trouble Ahead?

Recent Nordstrom earnings have led many in the industry to believe good times for outlet and off-price are coming to an end. In looking at the Nordstrom Rack sales, the comp was up 3.6% with .com and Hautelook driving all of the growth and making up for a decline of 3.0% in Nordstrom Rack brick & mortar stores. So is this the end of prosperity for discount and outlets? Cowen believes outlet weakness is isolated to Nordstrom Rack and is quite bullish on upcoming earnings from Ross and TJX:

Comps at Nordstrom Rack (ex-Rack.com & Hautelook) declined -3.0%, which represents a deceleration from 3Q’s -2.2% decline and the 2-year stack only marginally improved to +0.2% vs. 3Q’s run rate of -0.5%. Traffic & momentum took a negative turn in August & have yet to fully recovery for Rack. Despite the slowdown for Rack, both TJX (reporting 2/24, Outperform, $71.61) and ROST (reporting 3/1, Outperform, $54.82) did not see a similar business disruption in 3Q and we expect both likely outperformed again in 4Q given a different customer demographic than JWN’s “aspirational” customer. We continue to like the setup for ROST into 4Q and ’16 given exposure to a healthier lower-income consumer, overexposure to more normal winter weather trends on the West Coast, and positioning to benefit from maximum wage increases in California as 25% of stores located in the state.

While Q4 may meet expectations, one can't argue that in a country already over-retailed, the rate at which TJX, Ross, Nordstrom Rack and Saks Off Fifth are adding stores can't go on forever. Ironically, some of these retailers are "shifting share" from their own department stores. Next week's earnings from Ross and TJX will hopefully provide clarity as to how much longer this rate of expansion can continue.

Source: http://investor.nordstrom.com/phoenix.zhtm...

Sling's 600K Subscribers

Dish believes their 600K subscribers are predominantly cord-cutters or subscribers who have never paid for traditional cable bundles:

“Either they have never had pay-TV because they are 25 years old and it never crossed their mind to have pay-TV,” Mr. Lynch said. “Or, they cut the cord some time in the last one, two, three, four, five years.”

But how is Sling any different than the traditional cable bundles? Yes, Sling is streamed, but the service offering is still a bundle of channels. Let's also not forget that Sling is owned by Dish, a major "traditional satellite/cable operator."

 

Source: http://www.wsj.com/article_email/dish-netw...

Amazon Is Bigger Than You Think It Is

A recent post on Motley Fool highlighted that most analysts have yet to realize the actual amount of sales Amazon drives:

Remember, while Amazon dominates e-commerce, its sales pale in comparison to brick-and-mortar operations like Wal-Mart (NYSE:WMT) which logged more than four times the revenue that Amazon did last year. Even Costco Wholesale (NASDAQ:COST) tallied more annual revenue than Amazon, yet the e-commerce giant managed to outgrow all its competitors in the U.S. combined. For an industry with such low barriers to entry, that is not an easy feat.

Comparing Wal-Mart sales to Amazon sales is apples to oranges. Amazon has two typses of sales: 1) first-party - sales of products they purchase and inventory themselves; 2) third-party - products sold and/or fulfilled via Amazon properties. Amazon only reports the first-party sales and the commissions earned on third-party sales. The third-party commissions range from 10-15% of the actual sale price on-site. Therefore, Amazon is reporting a number well below the actual sales driven on their various platforms. 

If I was to estimate the actual sales number, it would be closer to $200-$250 billion annually. That would mean Wal-Mart is about two times the size of Amazon in sales. Anything above $116 billion (Costco) would make Amazon the 2nd largest retailer in the world. 

Source: http://www.fool.com/investing/general/2016...

January Retail Sales

January sales met expectations with total sales up +0.2% to December and up 3.4% to January 2015. Additionally, the December retail sales were revised from down 0.2% to up +0.1%. This continues to lead me to believe sales are nowhere near as dire as the media would lead you to believe. Headlines would lead you to believe that the warmer winter, strong dollar and glut of stores is leading to the death of retail. In reality, retail sales remain positive with the recurring trends intact: online up, big ticket (auto, furniture) up and restaurants up. Don't listen to the headlines largely driven by department stores that continue to see weakness as wallet share shifts to discount and online. A few highlights from January:

  • Sporting, non-store (online) remain strong year over year with 9.1% and 8.7% growth respectively
  • Restaurants passed grocery months ago and haven't looked back
  • The Electronics vacuum of sales to online continues with an accelerated decline of 4.2%
  • Department Stores multi-decade decline continues with a drop of 3.8% year over year

December Retail Sales can be found here.

 

Source: http://www.census.gov/retail/marts/www/mar...

Amazon Books Store Review

Recently visited Amazon Books in Seattle. Took a quick video of store and point of sale that is shown below. Overall impressions: 

  • Looks and feels like your typical bookstore
  • Wood and outdoor theme is very different than that of Apple stores steel/glass modern feel
  • All price discovery is completed via Amazon app, there are no price tags in the store
  • Strong use of Amazon and Goodreads reviews throughout store to drive purchases
  • Electronics own the most valuable piece of real estate in-store
  • Believe the electronics showcase is a preview of what future stores will look like; small format stores with demos driving hardware sales to fuel content sales
  • Surprised there was no use of beacons or tech to welcome me to store via app or provide recommendations on what to potentially purchase
  • Surprised there was no use of mobile payments, you were forced to use cash register for checkout


Delivery Services Consolidation

A number of delivery startups are now facing pressure to show profitable growth and are struggling to do so. I still believe there is room for a few and profits (if any) are only possible in the highly dense markets. The providers who can piggyback existing shipments will survive and those playing in niches won't. For every DoorDash, there is a Seamless, for every Postmates there is an Uber, for every Instacart there is an Amazon. EBay Now realized this quickly and shutoff to stem losses. Others will realize this soon, consolidation is close.

Phablets Are the New Black

Was catching up on last week's news and came across the Flurry blog post on 2015 app and mobile trends. Some are quite obvious like mobile growing at triple digit rates but was surprised to see the rate by which phablets are driving the usage:

Flurry goes on to project that phablets will drive 59% of sessions/use by 2017 (see below). Quite a rosy picture for the iPhone 7 Plus and the Samsung Galaxy Note 5.


Source: http://flurrymobile.tumblr.com/post/136677...

January Earnings Snippets: Facebook, Amazon, eBay, Apple, Netflix, Alibaba, PayPal

Access October Earnings Snippets here.

Earnings season is underway with a few more next week. In no particular order, snippets on some of the top names:

Facebook: Stunning quarter in all respects. Strong user growth, strong growth in average revenue per user, greater leverage on expenses. The majority of legacy media is losing advertising dollars to Facebook and so are Google click ads. Facebook and its' properties of Instagram and Whatsapp have lots of runway.

Amazon: More of the same. 3rd party sales grew more than 2x first party sales, AWS cloud services and Prime memberships continue to skyrocket and fund the longer term business investments. North America is on fire but international growth needs to pickup. Look for the weakness to quickly correct as this one still looks unstoppable.

eBay: Now that PayPal has split from eBay, the only real growth is evident in Stubhub. Marketplaces still has a massive presence, but is growing much slower than the competition. I don't see this changing anytime soon. 

Apple: Realizing the hardware gravy train of iPhone can't last forever, Apple eventually got serious about selling services (iCloud, Music, etc.) to vast install base of iPhones, iPads and Macbooks. Items like Beats and Apple Watch will assist to offset the lack of growth at this scale but until a high priced item like a TV, Car or VR headset comes along, top line growth will be difficult to come by. But is that really a problem given where the stock is trading with all that cash and the most ambitious stock buyback in history? No.

Netflix: 130 country launch will be costly in short term. With that said, the underlying margins for the streaming business in the US is improving and the slate of content due to come online in 2016 coupled with the ability to raise prices...this one looks unstoppable even considering the perked up competition.

Alibaba: The dominant force of China remains dominant. Strong user growth, strong merchandise growth and improved monetization. Nothing to complain about here.

PayPal: Fantastic growth as Venmo and Braintree accelerate. Strong growth, improved number of transactions per active user account and improved operating leverage. Look for continued growth on the backs of their acquisitions.

Some of the slides providing context to comments above can be found below.